SHIPPING

The shipping price will be automatically calculated at the checkout.

We offer a free Standard Delivery (4-7 jours working days)  and a express delivery (1-3 working days) (3$ if available).

We can deliver in the following countries :USA  (if you are in europe please visite veopulse.com/en

 

RETURN

You have 30 days to return an order to be reimbursed

To be eligible for a return, the product need to be clean and new. It must be returned in his original packaging.

If you want to return a product, please contact us at contact  (or contact@veopulse.com) don’t forget to give us your order number and the reason of return.

The return address is: Cogeser – VeoPulse, 25 rue Alfred sauvy, 31270 cugnaux, France

In some cases, a partial refund can be applied :

* For a product already used, without all the accessories or without the original packaging

* If we accept a return after the maximum 30 days after the purchase

 

Refunds

Once the product received and inspected, we will send you a email. We will inform you if the refund can be applied to your return.

If the refund is accepted, we will refund on your credit card or your Paypal account within 30 days.

If you have any question please contact us  at contact

 

Replacement

We replace only the defectives or damaged products. Please contact us at contact if you want a replacement.

 

Shipping charge of a return

We don’t refund the shipping charges of the returns. We encourage you to return with a tracking option.

We are not responsible of any problem during the shipping of a return.